All customers with compatible devices (Android OS 7 and above, and iOS 13 and above) will receive the latest app update. The update to the app will be released gradually to customers, so if you’re not seeing a new look and these new features in-app yet, you will soon. This is all part of making your everyday banking online easier.īack to top. You can then simply access everyday banking tasks such as transferring money, managing your bills or applying for a new product by selecting the relevant banking tab on the bottom navigation of your screen.The menu icon (three lines) in the top left hand corner of the screen is for accessing services such as Emergency Cash or your Mortgage hub. ![]() Once you log in, you will then see all your accounts on the home page.So, what will the new login process look like? With this update, the log in is presented on app launch, giving you direct access to your account home page. This means that you’ll see some slight changes to the icons in how they look and their location on the app. The design of the app, including the look and navigation has been updated to make all our digital banking features easier to find and use. You will now be able to add a payee, a standing order and a bill conveniently in-app. We’ve taken your feedback on board and these updates will allow you to do more of your everyday banking on the go. Mobile & Tablet Banking App FAQs Why has my PTSB banking app changed?Īs part of our continued efforts to make your everyday banking easier here at PTSB, we’re delighted to announce an update to our mobile and tablet banking app. What further technical assistance is available should I experience technical difficulties?.Where can I find updates about scheduled downtime or other important information ?.How does the in-app Message Centre work?.What’s the difference between my ‘Available funds’ and ‘Current balance’ in-app?.What payment and withdrawal limits apply to the app?.Can I request a printed statement in-app?.How do I print or save an eStatement in-app?.How do I register for eStatements in-app?.How do I know if I am registered for eStatements in-app?.How do I List, Add or Delete Travel Notes from my account in-app?.How do I add a card to my Apple Wallet in-app?.How do I order a Pin Reminder or Unblock my Visa Debit Card on the PTSB banking app?.How do I apply for a Current Account, Credit Card or Overdraft on the PTSB banking app?.How do I view/ refuse/ delete my direct debits in-app?.How do I delete a standing order in-app?.How do I create a standing order in-app?.How do I set up a future dated bill payment in-app?.How do I set up a new bill payment in-app?.How do I view and manage my bills in-app?.How do I set up a future dated payment to a SEPA payee in-app?.How do I send money to a SEPA payee in-app?.How do I view the details of a SEPA payee in-app?.How do I set up a new SEPA payee in-app?.How do I pay my credit card bill in-app?.How do I transfer money between my own accounts in-app?.How do I pay securely online using Strong Customer Authentication (SCA)?.Are there any costs for using the PTSB app?.Does the app have the same payment timelines and cut-off times as Open24.ie Desktop Website?.I’ve been logged out of the app unexpectedly, what happened?.I have a temporary password, can I use the app?.What should I do if I forget my Open24 number, password or Personal Access Number (PAN)?.How can I register for the PTSB mobile banking app?. ![]()
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